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FAQs

Your Questions, Answered
What happens after I contact you?

Within 24 business hours, a member of our team will reach out via your preferred contact method (email, phone, or WhatsApp). We’ll schedule a brief discovery call to understand your business, challenges, and goals. Based on that conversation, we’ll develop a tailored proposal outlining how we can help and the next steps forward. There’s no obligation—just a straightforward conversation about what’s possible.

We specialize in alternative finance: microfinance institutions, digital lenders, BNPL platforms, and the MSMEs they serve.
It varies by service. Funding arrangements can close in 4-6 weeks. Technology projects range from 2-6 months. Capacity building is typically 1-3 months.
Yes! We work with businesses at all stages, from early-stage startups to established institutions.
Our fees vary based on scope and complexity. We provide detailed proposals after our initial discovery conversation.
Yes, we serve clients across Africa, with particular expertise in East Africa.

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Please select a preferred time in East Africa Time (EAT), within our working hours of 8:00 AM to 5:00 PM.